Terms of service
OVERVIEW
Welcome to LOUMA. The terms “we”, “us” and “our” refer to LOUMA. LOUMA operates this store and website, including all related information, content, features, tools, products and services in order to provide you, the customer, with a curated shopping experience (the “Services”). LOUMA is powered by Shopify, which enables us to provide the Services to you.
The below terms and conditions, together with any policies referenced herein (these “Terms of Service” or “Terms”) describe your rights and responsibilities when you use the Services. Please read these Terms of Service carefully, as they include important information about your legal rights and cover areas such as warranty disclaimers and limitations of liability.
By visiting, interacting with or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy [LINK]. If you do not agree to these Terms of Service or Privacy Policy, you should not use or access our Services.
SECTION 1 – ACCESS AND ACCOUNT
By agreeing to these Terms of Service, you represent that you are at least the age of majority in your place of residence and that you have given consent to allow any of your minor dependents to use the Services on devices you own or manage. To use the Services, including browsing our store or purchasing products, you may be asked to provide certain information such as your email address, billing, payment, and shipping details. You represent and warrant that all information provided is accurate, current, and complete. You are solely responsible for maintaining the confidentiality of your account information and for all activities that occur under your account.
SECTION 2 – OUR PRODUCTS
We have made every effort to display our products as accurately as possible. However, product colors or appearance may vary depending on your device or screen settings. We do not guarantee that the appearance of any product will meet your expectations. All product descriptions are subject to change without notice at our sole discretion. We reserve the right to discontinue any product at any time and to limit quantities sold on a case-by-case basis.
SECTION 3 – ORDERS
By placing an order, you make an offer to purchase. LOUMA reserves the right to accept or decline any order at its discretion. Orders are not accepted until payment has been successfully processed. Once an order is accepted, cancellations may not be possible. If an order is modified, delayed, or canceled, we will attempt to notify you using the contact information provided at checkout. All purchases are subject to our Refund Policy, available at /policies/refund-policy. Purchases are for personal use only and not for resale.
SECTION 4 – PRICES AND BILLING
Prices are subject to change without notice. The price charged will be the price displayed at the time of purchase. Prices do not include shipping or other applicable fees unless stated otherwise. You agree to provide accurate payment and billing information and authorize us to charge your selected payment method for your order.
SECTION 5 – SHIPPING AND DELIVERY
Delivery times are estimates only and are not guaranteed. LOUMA is not responsible for delays caused by courier services or circumstances beyond our control. Risk of loss passes to the customer upon delivery.
SECTION 6 – INTELLECTUAL PROPERTY
All content on this site, including text, images, graphics, logos, and product designs, is the property of LOUMA or its licensors and is protected by intellectual property laws. You may not reproduce, distribute, or exploit any content without prior written permission.
SECTION 7 – OPTIONAL TOOLS
We may provide access to third-party tools “as is” and “as available” without warranties. LOUMA is not responsible for your use of any third-party tools.
SECTION 8 – THIRD-PARTY LINKS
Our Services may contain links to third-party websites. We are not responsible for the content, accuracy, or practices of third-party sites. Accessing third-party websites is at your own risk.
SECTION 9 – RELATIONSHIP WITH SHOPIFY
LOUMA is powered by Shopify. However, all sales and purchases are made directly between you and LOUMA. Shopify is not responsible for any aspect of transactions conducted through this store.
SECTION 10 – PRIVACY POLICY
All personal information collected is subject to our Privacy Policy [LINK] and Shopify’s Privacy Policy. By using our Services, you consent to the collection and use of your information as described therein.
SECTION 11 – FEEDBACK
Any feedback, reviews, or suggestions you submit may be used by LOUMA without restriction or compensation. You confirm that you have the right to submit such content and that it does not violate any laws or third-party rights.
SECTION 12 – ERRORS AND INACCURACIES
We reserve the right to correct errors, inaccuracies, or omissions and to update information or cancel orders if information is inaccurate at any time without prior notice.
SECTION 13 – PROHIBITED USES
You may not use the Services for unlawful purposes, to violate any laws, infringe intellectual property rights, transmit malicious code, or engage in conduct that harms LOUMA or other users.
SECTION 14 – TERMINATION
We may terminate your access to the Services at any time without notice. Obligations and liabilities incurred prior to termination shall survive termination.
SECTION 15 – DISCLAIMER OF WARRANTIES
All products and Services are provided “as is” and “as available” without warranties of any kind, either express or implied.
SECTION 16 – LIMITATION OF LIABILITY
To the fullest extent permitted by law, LOUMA shall not be liable for any indirect, incidental, or consequential damages arising from the use of our Services or products.
SECTION 17 – INDEMNIFICATION
You agree to indemnify and hold harmless LOUMA and Shopify from any claims arising from your use of the Services or violation of these Terms.
SECTION 18 – SEVERABILITY
If any provision of these Terms is found unenforceable, the remaining provisions will remain in effect.
SECTION 19 – WAIVER; ENTIRE AGREEMENT
These Terms constitute the entire agreement between you and LOUMA and supersede all prior agreements.
SECTION 20 – ASSIGNMENT
You may not assign these Terms without our written consent. We may assign these Terms without restriction.
SECTION 21 – GOVERNING LAW
These Terms of Service shall be governed by and construed in accordance with the laws of Lebanon.
SECTION 22 – HEADINGS
Headings are for convenience only and do not affect interpretation.
SECTION 23 – CHANGES TO TERMS
We reserve the right to update these Terms at any time. Continued use of the Services constitutes acceptance of any changes.
SECTION 24 – CONTACT INFORMATION
Questions about these Terms of Service should be sent to us at:
LOUMA
Email: bfd4business@gmail.com
Phone: +961 70 404 504